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If you book hotel rooms and/or comfort rooms directly through us, cancellation is only possible in written form until 48 hours before arrival. If you cancel within 48 hours before arrival, we will charge at least the first 2 nights. In addition to these conditions, the Uniform Conditions of the Hotel and Catering Industry (UVH) apply to your reservation.
If you have reserved more than 5 rooms, the reservation will fall under group reservation and the UVH conditions will apply. The UVH conditions also apply to meetings and parties.
Family rooms and bungalows can be cancelled free of charge up to 3 months before arrival. After that you will have to pay us a cancellation fee, the amount of which depends on the time of cancellation: up to 3 months before arrival 0% of the reservation value, between 3 and 2 months before arrival 50% of the reservation value, between 2 and 1 months before arrival 75% of the reservation value, within 1 month up to the day of arrival 90% of the reservation value, on the day of arrival 100% of the reservation value. On the family rooms and the bungalows the Recron conditions landrecreatie apply.