Corona measures
Sporthotel Iselmar

Corona measures

Welcome!

Of course we keep a close eye on the news about the coronavirus on a daily basis and adjust our policy accordingly. In addition, we follow the guidelines of RIVM, RECRON, KHN and the government. To inform you as a guest about our measures regarding the coronavirus you will find the information below

We have listed the most important rules for you:

  • Stay at home with (cold) complaints
  • Keep 1.5 meters away from anywhere.
  • Wash hands regularly and sneeze / cough in the elbow
  • No gathering allowed.
  • Because it concerns the health of you as guests and our employees, we will strictly enforce the rules.

Important tot know:

  • Due to the emergency ordinance issued by the northern provinces, the harbor sanitary has been opened again so you can go to the toilet and shower again.
  • Hotel reservations can be canceled free of charge up to 2 days in advance, unless you have booked a non-refundable rate (change or cancellation is not possible free of charge) or are part of a group reservation of more than 5 rooms (then the UVH conditions apply). If you have any questions about your reservation, please contact us.
  • For your bungalow holiday, please contact our hotel reception about the conditions for a possible cancellation or relocation. The RECRON conditions apply for the bungalow holiday.
  • The reception is open from Tuesday to Friday from 7am to 10pm, Saturday to Monday from 7.30am to 10pm.
  • Check-in is until 10 pm.
  • All general door handles, banisters and lift knobs are regularly disinfected.
  • Only 1 person is allowed in the elevator at a time.
  • We ask you to pay with pin (card / telephone) as much as possible.
  • The pin machine and the room keys are cleaned after each use.
  • We are happy to provide breakfast and dinner for you and this will be in our restaurant.
  • You can rent bicycles and e-bikes from us that are cleaned after each use.

 

As for the facilities, only for hotelguests until 1 July 2020:

  • Bar & restaurant are open for breakfast and diner;
  • Bowling is possilbe, for guests sharring a room;
  • Fitness- and squashfacilities, sauna and Turkish bath are closed;
  • You can find information about the pool and the rules here.

For questions we are always available at (0031)(0) 514-569096 or info@iselmar.nl. 

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Worth knowing of our Hotel


Cancellation policy
For the standard rooms and comfort rooms that you book with us, you will be given the option to cancel and / or modify your reservation free of charge up to 2 days before arrival. For  the family rooms and bungalows the cancellation conditions apply as stated on the price lists.

Check in check out
You can enter your room from 15.00 on your day of arrival. Do you arrival after 18.00? Please let us know so that we know you’re on the way. Please note that the reception is closed at 20.00. Check in after 20.00? Please contact our reception. You can check out until 11.00. Do you want a late check out? This is possible based on availability

Pets
Dogs are allowed in our hotel at €12.50 per night, you can indicate when your  reservation that your pet will come with you. Pets are not welcome in our restaurant, for dinner and breakfast you can use our café or by good weather on our terrace next door.

Children
Are you coming with children under the age of 3? Then they stay with us at the hotel for free,  possibility to rent a cot, we have the costs are €7.50 per night with a maximum of € 15.00 per stay. For children up to 12 years you pay €25 per child per night excluding breakfast.

Are you traveling with a larger group?
It is possible with more than 2 people in 1 rooms tot stay overnight, this can be in our comfort rooms or our  family rooms these are suitable for up to 4 people. check our website for rates.

Would you like to celebrate holidays with more than 10 people or would you  like to reserve more than 5 rooms? Please contact our sales department at sales@iselmar.nl.

Bicycles
Do you bring your own bike to the hotel? We have a limited number of places available in our closed bicycle parking.

Do you prefer to rent a bicycle from us?
You can rent bicycles from us (€10,00 per bike per day) and rent E-bikes (€ 22.50 per E-bike per day).

If you want to reserve children’s bicycles, child seats, dog car, etc., you must reserve them at least 1 day before use.

Do you have a question and can not find the answer here?
Please contact us!